The room is a good size and affordable, it has windows facing inside, a bathtub, and a kitchen. 😊

Location: the hotel was so close to the center, Christmas parade and the inner garden, that is covered. Had a really really nice stay in our good sized room. The staff was willing to help when needed.

In relation to the GOOD price paid, it was recently refurbished place to stay with superb service.

We loved the spacious double room with a large bathroom that also doubled as a closet. The hotel's fantastic location near the Esqueletologia Museum was a major plus, being close to the center of town, museums, restaurants, galleries.

Great location, pleasant ambience, super helpful friendly staff, very clean and comfortable room. Everybody at the front desk were patient with my Spanish and managed to understand and help me as needed. I am very grateful for that, it was a lovely stay.

Breakfast was not so good, have no idea where did they get such disgusting stale bread; most of the time there was a problem with internet connection on computer in the lobby

The room was nice and had comfortable beds. The location was magnificent, right next to old colonial Cuenca, the river, bakeries, cathedrals. You can also find La Belga nearby for lunch.

The staff was very solicitous and kind, and when I had headache and nausea they recommended a doctor and were anxious to make me comfortable. I fel at home there. The woman at the front desk during the day is particularly professional and efficient, she´s really good at her job.

Hotel is in a great location for sightseeing. It was quiet and comfortable, and excellent value for money.

Spacious room with a good price, including a bathtub, kitchen, and a large bathroom that also functions as a closet. 🛁

Staff were superb. Catered to every request.food was excellent. Perfect location for sightseeing, convenient for transportation on day trips.

No complaints

Very accomodating and the decor was very interesting. Had a lot of old world charm.

The first night the bed was too hard, but the manager gave us a new mattress so then it was wonderful. They desire to please you!

The room was quiet and had an exceptionally comfortable bed, a flat-screen TV with cable channels, and a private safe. The location is great and stunning, just a short walk away from a cathedral church.

The staff were welcoming and attentive. The hotel was newly remodeled. The location is favorable, close to the historical center. The attached restaurant had attentive staff and tasteful food. The bathroom was excellent and included a tub, which I enjoyed.

I had a really enjoyable stay at this hotel. the location was fantastic. It was right in the heart of the charming Old Town, surrounded by plenty of restaurants and shops to explore. Secondly, the prices were very reasonable for what you get. I was pleasantly surprised by the value for money. Lastly, the staff were outstanding. They were friendly, helpful, and really went above and beyond to ensure I had a comfortable stay. One detail I loved was the attention to detail in the rooms. I had a spacious room with a kitchen, and the bed was incredibly comfortable. this hotel exceeded my expectations in terms of its basic amenities, service, and attention to detail.

All was great, couldn't find anything to fault.

The location is great and the staff is welcoming, plus the free Wi-Fi provided here is a definite bonus. The services are outstanding and we had no complaints at all, not to mention the very good food they serve.